Keep inquiries, estimates, conversations and next steps in one place. Bayward helps your team stay on top of follow-up while the work gets done.
Built for small teams without a full-time front desk.
Illustrative demo, not a client result. Follow-up rules depend on your configured channels and integrations.
Bring connected inquiries into one lead record with contact details and conversation history.
Use approved messages, reminders and team tasks for estimates and conversations that still need attention.
See who needs a response, what’s waiting on the customer and which opportunities have closed.
Stages that match your process—from new inquiry through estimate, decision and completed job—with clear ownership at each step.
Timing, message wording and stopping conditions when a customer replies, books, declines or opts out.
Supported inquiry sources, calendars and messaging channels, with the customer journey tested before launch.
For small home-service businesses across Bradenton, Sarasota, St. Petersburg and Tampa. Need help capturing missed calls, too? →
We review your existing tools first and confirm whether they can support the workflow or whether a different arrangement is needed.
We configure and test stopping rules so replies and status changes trigger the appropriate next action. Available triggers depend on your connected tools.
Your pipeline and task views show the next step and assigned owner. We confirm access and show your team how to keep records current.
Your proposal confirms the scope, setup cost, recurring fees and any usage charges. Explore Bayward’s plans →
Get a free growth assessment to identify the gaps in your current process.